“We're still waiting on their content.”
The build was quoted in four weeks and has been parked for two months waiting on copy and photos.
Websites stall on the client, not on the designer. AgencyGenie requests the logos, copy, product data and logins before design starts, shows who is holding things up, and bills at every milestone.
From $99/month · Your clients pay into your own Stripe account
The build was quoted in four weeks and has been parked for two months waiting on copy and photos.
Two rounds were quoted. Nobody wrote that down where the client could see it.
There was no milestone tied to design approval, so the whole fee waited for launch.
Logos, copy, product data and access are requested as inputs, tracked, and the timeline waits on them visibly.
Deposit on signature, a payment at design approval and the balance at launch, all by card into your own Stripe account.
Rounds and turnaround are set per deliverable on the proposal, so a fifth round is a change order.
Credentials and source files are delivered through the portal and logged.
Your agency type decides which starter catalog loads when your account is created. Every deliverable carries its unit, its internal cost, the inputs you need from the client and the files you hand back, so proposals are priced from what the work really costs.
Usual setup
If a client disputes a card payment, the record is already assembled: the signed scope, the payment, the files they sent, what you delivered and each approval, with dates and versions. See how chargeback protection works →
Each deliverable lists the inputs it needs. Those are requested from the client, tracked as outstanding, and the task waits until they arrive, so the record shows who the delay belongs to.
Yes. Milestones are set on the scope of work and charged by card through your own Stripe account, typically a deposit, a payment at design approval and the balance at launch.
Yes. The client portal is branded with your agency's logo, and every proposal, approval request and deliverable also reaches the client by email.
Other kinds of agency: Book writing & publishingSocial media marketingSoftware houses
Book a 30-minute walkthrough. We load this starter catalog, build a real proposal with you, and show you exactly what your client sees when it lands.